We believe change is important and it facilitates growth. We also believe change can be challenging and disruptive when not managed properly.
As practitioners of change, we use the ADKAR® change management methodology.
This methodology emphasizes that change occurs and is sustainable when it goes through the phases of
1. Awareness of the need to change
2. Desire to support and take part in the change
3. Knowledge of how to change
4. Ability to implement change
5. Re-enforcement to sustain the change